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Ordering Policies for DiscountBinoculars.com

Secure Online Ordering


ABOUT SSL CERTIFICATES

Our web site utilizes SSL encryption and several security procedures to insure safe transmission of your credit card information and personal data to our server. All information you supply when placing an order is encrypted by your Web browser before it is sent to us; your Web browser will indicate the presence of the secure connection during the checkout process. The encryption is certified by Verisign, Inc., the industry leader in trust services. All customer data is protected against unauthorized access.

Privacy

We do not sell, share or otherwise disseminate any of our customer information.

Email Confirmation

We will confirm via email receipt of your order and also confirm via email when your order ships. You will be provided with appropriate UPS tracking numbers.

Payment Methods

We accept Visa, MasterCard, American Express and Discover cards. We also accept school Purchase Orders via FAX or mail.

Sales Tax

Items shipped to a California address will be subject to Sales Tax of 7.25%.

Warranties

In addition to the standard DiscountBinoculars.com 30-Day warranty, most optical products are covered by a manufacturer warranty which is specified for each product. All binoculars and spotting scopes are shipped with a USA warranty statement from the manufacturer.

Domestic Shipping Only

DiscountBinoculars.com ships only to locations within the United States.

Shipping Options and Charges

There is a per order shipping charge for UPS shipping.

UPS Ground Service generally takes 2-5 business days after leaving our location in Northern California. Please see the UPS Pop-Up Map as you checkout!

UPS 2-Day Air and UPS 3-Day select options are also available when you complete your order. Shipments to Alaska and Hawaii must ship by UPS 2-Day Air, and extra charges will apply.

Some heavy or large items may have additional Shipping charges, which will be clearly outlined as you order.

Returns

We want you to be pleased with your purchase from DiscountBinoculars.com. If you are not satisfied, please return it to us in new condition with original packaging within 30 days for a full refund, less shipping costs. Feel free to contact us if you have any questions or would like to discuss other options for exchange. Please return items with adequate packaging, with prepaid shipping and insurance.

We may charge, at our discretion, a Restocking Fee of up to 15% of the original purchase price if any returned item has been used or lacks original parts, packaging, warranties or instruction manuals.

The Fine Print

It is our goal to be thorough and honest with our customers! The product specifications and descriptions are based on information from suppliers, and thus subject to change. Occasionally, product specifications may change without notice; we will try to minimize any inconvenience to you in the unlikely event this happens.